I. Our Story: How a Family Passion Became Dalmatia's Trusted Villa Agency
The story behind FerieHome is simple. Mirjana grew up in the Omis area, surrounded by the coastline and mountains. She saw that the Dalmatian villa holiday market was dominated by booking platforms, which
meant navigating call centers in distant countries. She believed there was a better way: a local agency staffed by people who live here and know every villa personally. And most importantly, they are available around the clock to ensure every holiday goes smoothly.
Nearly a decade later, FerieHome is still a family-oriented business headquartered in Tugare. We have dedicated agents who speak Croatian, English, German, and Italian. The company is a registered Croatian travel agency, a member of UHPA (Association of Croatian Travel Agencies)
From the original handful of properties in the Omis hinterland, the portfolio has expanded to beachfront villas, panoramic hillside retreats, rural estates, and luxury homes. Every property has been personally visited and inspected by a FerieHome team member before being offered to guests.
The growth has been organic, driven by word of mouth, repeat bookings, and five-star reviews that come from genuine care. Today, FerieHome manages bookings for guests across Europe and beyond, with strong followings in Germany, Austria, the Netherlands, the UK, and Scandinavia.
FerieHome - Trusted villa agency for more than a decade
II. What Makes FerieHome Different - Six Reasons Guests Book Direct
Why do thousands of guests each year choose to book through Feriehome instead? Here's what sets us apart.
100% Local Team
Our team lives and works in Split-Dalmatia County, within a short drive of every villa in our collection. When you message us with questions about beach conditions or which villa has the best sunset view, you're talking to someone who was probably at that beach last weekend.
Personal Villa Inspections
Every villa in our collection has been personally visited and inspected by a team member before appearing on our website. We check the pool, bedrooms, kitchen equipment, air conditioning, Wi-Fi signal, and parking... Everything that matters for a comfortable stay.
When you see a villa on feriehome.com, you can be confident that the photos, descriptions, and amenities are accurate. We also maintain ongoing relationships with every villa owner. Regular visits and acting on guest feedback help maintain standards season after season.
24/7 Guest Support
From booking to check-out, our team is available around the clock. For any inquiries about accommodation, our agents are available from 8 am to 8 pm. During your stay, you can count on 24/7 support.
Our primary support channels are:
- WhatsApp - The fastest way to reach us. Most queries are answered within minutes.
- Email: [email protected] - For detailed inquiries and booking confirmations.
Guest reviews consistently highlight this responsiveness as one of the top reasons they return to FerieHome year after year.
Concierge Services
FerieHome does not offer a complimentary concierge service at this time. But we do have our recommendations, which you can see in our list of recommended services.
Best Price Guarantee
As the primary representative of our villas, FerieHome guarantees the best available price. When you book directly through feriehome.com, you avoid commission markups, which means savings of 10–20%.
Transparent Pricing
Every listing shows the full price upfront, including all mandatory costs. There are no surprise cleaning fees, inflated service charges, or hidden extras at checkout. The price you see is the price you pay, with a clear breakdown of:
- Nightly rate
- Tourist tax (mandated by Croatian law)
- Security deposit (refundable, clearly stated before booking)
- Any optional extras you choose to add
![villa with a pool and palm trees]()
You can find many villlas with a pool in our portfolio
III. What Our Guests Say - Reviews and Testimonials
The most meaningful measure of any agency is not what it says about itself, but what its guests say about it.
Here is a selection of genuine guest experiences.
"An Excellent Company to Deal With"
"We rented villas with FerieHome in 2020 and 2021. They are an excellent company to deal with. The villas are exactly as advertised. Communication and payment are straightforward. We've already booked again for next year."
— Guest on TripAdvisor Forum, verified booking
"The Pictures Seem Too Good to Be True - But They Are!"
"The pictures seem too good to be true, but they are! The house is really incredible. The host even offered us an extra free day, and the experience was amazing for our family. We'll definitely be back."
— Family from the Netherlands, Airbnb review
"Ein Traum - Alles Modern, Sauber, Luxuriös und Gemütlich!"
"Ein Traum… alles modern, sauber, luxuriös und gemütlich! Die Kommunikation mit der Agentur war perfekt, schnell und freundlich. Wir haben uns wie zu Hause gefühlt, nur mit besserem Wetter und einem Pool."
(A dream — everything modern, clean, luxurious, and cozy! Communication with the agency was perfect, fast, and friendly. We felt right at home, just with better weather and a pool.)
— German guest, direct feedback
"Responsive, Professional, and Genuinely Caring"
"From our very first inquiry to the day we left, the Feriehome team was responsive, professional, and genuinely caring. They arranged airport transfers, recommended a brilliant restaurant we would never have found on our own, and even helped us book a last-minute rafting trip. This is what a local agency should be."
— Couple from the UK, Google review
"Best Villa Experience in 10 Years of Croatia Holidays"
"We've been coming to Croatia every summer for a decade, and this was our best experience yet. The villa was immaculate, the pool was heated exactly as promised, and the agency checked in with us on the first day to make sure everything was perfect. It's the personal touch that makes the difference."
— Repeat guest from Austria, direct testimonial
"Perfekt für Familien - absolut empfehlenswert""
"Wir waren mit zwei Familien (8 Erwachsene, 4 Kinder) in einer der Villen in der Nähe von Omiš. Alles war perfekt organisiert: Anreise, Schlüsselübergabe, Tipps für Strände und Restaurants. Die Kinder liebten den Pool und den Spielplatz. Absolut empfehlenswert!"
(We stayed with two families (8 adults, 4 children) in one of the villas near Omiš. Everything was perfectly organized: arrival, key handover, tips for beaches and restaurants. The kids loved the pool and the playground. Absolutely recommended!)
— Family group from Germany, Google review
"Trustworthy and Transparent"
"After a bad experience with a different agency in Croatia, we were nervous about booking again. Feriehome restored our faith. Everything was transparent - pricing, cancellation policy, and villa condition. No surprises, no hidden costs, and the villa was even better than the photos. We felt completely safe and looked after."
— Couple from Scandinavia, direct feedback
IV. Our Booking Process - Six Simple Steps
Booking a villa holiday should be easy and stress-free. Here's exactly how it works with our agency, from first click to final farewell.
Step 1: Browse and Choose Your Villa
Start by exploring our full villa collection. Filter by location, number of bedrooms, amenities, and budget. Each listing includes detailed descriptions, verified photos, a full amenity list, and an interactive map.
Not sure which villa is right for you? Feel free to contact us with your dates, group size, and preferences.
Step 2: Check Availability and Ask Questions
Submit an availability request through the villa page or contact us via email. We respond to all inquiries within hours. This is the time to ask questions about the villa, area, activities, transfers, or anything else.
Step 3: Secure Your Booking
Once you've chosen your villa and confirmed dates, we'll send a booking confirmation with a clear price breakdown and payment schedule. Payment is made securely online with multiple options:
- Credit/debit card (Visa, Mastercard, Maestro)
- Apple Pay / Google Pay
- Bank transfer
A deposit of at least 40% of the total value of the price secures your booking. The balance is due before arrival. Cancellation terms are clearly stated in your booking confirmation.
Step 4: Pre-Arrival Information
In the weeks before your trip, we'll send a comprehensive arrival pack including:
- Detailed driving directions and villa access instructions
- Check-in time and key handover details
- Emergency contact numbers
- Any pre-booked services (transfers, chef, activities)
Step 5: Check-In
Upon arrival, you'll be greeted by your villa host or a FerieHome team member for a personal check-in. We'll walk you through the property, answer questions, and ensure you're settled comfortably.
Throughout your stay, our team is available via WhatsApp and email.
Step 6: Check-Out and Feedback
On departure day, check-out is simple. We'll confirm the return of your security deposit and send a short feedback form. Your input shapes the service we provide - every suggestion is read and acted upon.
Many of our guests return year after year, and a significant number of new bookings come from personal recommendations. We consider that the ultimate compliment.
Book with confidence
V. Trust Signals - Why You Can Book with Confidence
Choosing a holiday rental agency requires trust, especially when booking from abroad. Here are the facts and credentials that support the Feriehome promise.
Registered Croatian Travel Agency
Feriehome operates as FERIE HOME d.o.o., putnička agencija, za turizam i usluge. It is a fully registered Croatian travel agency under Croatian tourism law. Our legal details:
- Company registration: Naklice 72, 21252 Tugare, Croatia
- VAT: HR01886525995
- MBO (company register number): 05519110
- Bank: Privredna Banka Zagreb d.d.
- IBAN: HR11 2340 0091 5111 6923 9
- SWIFT: PBZGHR2X
As a registered travel agency, we are subject to the Croatian Tourism Act (NN 130/17) and all associated consumer protection regulations. Guests have the right to file complaints about service quality, which we are legally obligated to acknowledge in writing without delay.
Secure Payment Processing
All online payments are processed through secure, SSL-encrypted channels. We accept major credit cards, Apple Pay, Google Pay, and bank transfers. Your financial data is never stored on our servers.
Guest Protection
- Security deposits are clearly stated before booking and fully refundable (returned within 7 days of departure, subject to standard property inspection).
- Cancellation policies are transparent and communicated at the time of booking.
- Accurate listings, as every villa is personally inspected. Photos and descriptions are verified and updated regularly. What you see is what you get.
Frequently Asked Questions
Is Feriehome a legitimate, registered agency?
Yes. Feriehome (FERIE HOME d.o.o.) is a fully registered Croatian travel agency, subject to the Croatian Tourism Act. We are a member of UHPA (Association of Croatian Travel Agencies).
Is it safe to book directly with Feriehome?
Absolutely. All payments are processed through secure, SSL-encrypted channels. We accept major credit cards, Apple Pay and Google Pay, and bank transfers. Your booking is confirmed in writing with clear terms, and our team is available 24/7 during your stay.
What happens if something goes wrong during my stay?
Our team is available 24/7 by WhatsApp and email during your stay. Because we are locally based within a short drive of every villa, we can often resolve issues within the hour. This local responsiveness is something remote platforms cannot offer.
